Privacy policy notice

At Celurivult, we respect your privacy and handle all personal information in line with UK data laws. This policy explains how we collect, use, and protect your information.

Information we collect

We only collect information necessary to support your experience and comply with UK regulations.

• Basic contact details, such as name, email address, and phone number, provided voluntarily by you.
• Information you share during consultations, including goals or circumstances relevant to your planning.
• Site usage data, like pages visited and session duration, to help us improve your online experience.
• Communication records if you contact us by email, phone, or through our web forms.

How we use information

Your information is used solely to provide services and maintain compliance with legal obligations.

• Facilitating consultations and responding to enquiries about our planning services.
• Improving our processes and website functionality for better service quality.
• Ensuring compliance with all applicable UK regulations and maintaining accurate records.
• Informing you of relevant updates or changes regarding your planning relationship with us.

Legal basis for processing

We process your data as required by law or as necessary to provide our services.

Your data is only used when you have given consent or when there is a legitimate business or legal reason. We never share your details except as required by law or with your explicit permission.

Sharing information

We safeguard your data carefully and never share it unnecessarily.

• Trusted partners who enable the technical operation of our website, subject to strict confidentiality agreements.
• Regulators, UK authorities, or legal bodies when we are required by law to disclose details.
• Only in specific cases, never for marketing or unrelated purposes, and always following UK law.

Data security

We maintain robust security measures—encryption, access restrictions, and regular audits—to ensure your data is protected against loss, misuse, or unauthorised access. Only authorised personnel are permitted to manage sensitive data, and all practices are routinely reviewed for compliance with UK data standards.

Your rights

You have rights to access, correct, or request deletion of your information.

• Request access to the personal data we hold about you at any time.
• Request changes to correct or update inaccurate or incomplete information.
• Request deletion of your data, within legal and contractual limits.
• Withdraw consent or limit the use of your information for non-essential purposes.

Cookies policy

Our website uses cookies to help enhance your browsing experience, measure usage, and support essential security features. For more details, visit our dedicated cookies policy page.

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Contact us

For privacy questions or requests, you may contact our data protection officer directly.

Changes to this policy

We may update this policy as required by law or business needs. Updated versions will be published here with relevant dates noted.